Posts: 649
Threads: 16
Joined: Aug 2006
Most of the laptops don't need to have a 'microsoft' dvd to recover. A recovery is put on a safe partition now a days. If that partition is damaged also. It's most likeley a hardrive issue, like I told before.
I searched for gateway. And like I said before it's holding alt and hitting f10 repeatingly during booting up. This will get you in the recovery menu and will give you a clean install and will clean up your computer. No need to buy a new disk or something. Just hit those keys or use the recovery disks, which the laptop asked you to made when you started it up for the first time.
greets,
jerico