[SOLVED]strange ban

[KaPeer]

Nickname: wojtek_rusiecki
Date of the ban: 06 August 2009, around 10 PM GMT
Suspected Reason: ??
Your IP address: 83.30.40.87
Extra notes:
Hi, that's me again... My friend asked me to ask you to unban him. He didn't play for long time and got banned today after trying joining the server a few times. He asked me for that, because his english is not very good, and I have "some experience" in that

Regards

[TEF]

We have no record of the name or IP address. Would you like to try again?

Here we are...

"Wojtek_Rusiecki" was banned long ago (back in September), but I can't find any evidence proving he's still banned. Tell him to try reconnecting.

[KaPeer]

sure

2 seconds

[KaPeer]

Ok, the message about ban is gone, but it still giving him a message like:

Connecting...
Loading Network...
Server closing connection...

What he can do with that?

[TEF]

Are you sure you're giving me the correct IP? If you are, just tell him to keep trying until he gets in.

[KaPeer]

Yes, the IP is correct. Now he is getting "You are banned" message again...

[TEF]

Well, he's not banned. Ask him to try resetting his modem/router.

[KaPeer]

Well thanks anyway. I have told him to keep trying and to check his modem and router. Will post if that helps...