07-26-2011, 08:31 AM
(07-26-2011, 08:23 AM)jerico link Wrote: Sounds like a bad windows install. Which brand do you have? You have to recover it to factory settings. It could be your harddrive too. But that wouldn't give you the recovery screen.
If you have an Acer laptop for example you have to hit f10/alt+f10 during the start up to recover it. Note that everything on the laptop will be gone. You will get it as fresh as you bought it.
greets,
jerico
she has Vista and it's a Gateway