Funiest Tech Support Story ever

[cloakster]

Howdy,

I was sitting at the main desk, when a soon to be customer walks in the door. He is carrying the trademark classic Dell case, and is looking very frustrated. He plots the case down in front of me and says, "it ain't workin' no mo." I calmly say that I can help, etc. Rather than have this customer breathe down my neck (he smell strongly of fretilizer). I asked him to browse through the store while I fix his machine. I plug his machine in and hook it up to a montior, mouse, and keyboard. I hit the power button on the front of the machine, and no power. No beeps, buzzing, or smoke. Nothing. I unplugged everything again, and lay it on my work station. I open the case and find the problem. The motherboard was upside down (BTX style). I calmly call the man over, and ask him what happened. He told me that his wife was using the computer, and heard a rattling noise coming from the computer. His solution? He unscrewed the motherboard, taped all the fans so they wouldn't spin, and unplugged the CD drive. He then proceeded to install the motherboard upside down. When the screws wouldn't line up, he drilled his own holes, and made his own mounts. It was so painful, because I was trying not to laugh. I told him that when he drilled through the motherboard, he ruined it. I explained that it may be salvageable, if none of the other parts were messed up, all he would need is a new motherboard. He said to go ahead and order it, he'll be back in a few days to pick it up.

Its too painful to read

[Rien]

lmfao!

how stupid can you be?

[Mike]

Rooofl! I would be a horrible tech... All I would do is hand out Apple(Mac) business cards.

[HaZe]

Rooofl! I would be a horrible tech... All I would do is hand out Apple(Mac) business cards.

MAC SUCKS. FAX. FASE EM. ASAP.

nice story, its some epic rurz.

[Halo]

LaL MaC dont sux in all the settings

[__Katie__]

It's not really a "tech support" story, but I was on the phone a few months ago with my grandmother.  She was trying to get her computer to work (a total computer noob).  It sounded like she never closed any programs or windows and her screen was getting cluttered and it was running slow.

I tried to tell her how to close everything, and at one point asked her "what's on your desktop now?". 

Her answer was "oh, a stapler, a cup of coffee, some papers........"  

I just about fell on the floor laughing.   

Katie 

[Lynexon]

That is GREAT!!!

I mean, I don't know all that much about cpu problems (only what I have learned from my tech friends) but that is just funny as hell.  Here's another one, not a tech problem, but a Customer service problem (I worked Customer service for Earthlink at one point).

Caller calls up.  "Thank you for calling.  How may I help You?" I asked.  "Yea, I ordered DSL service from you guys about a year and a half ago, and It still isn't working."  Confused, I asked, "Well what's your account or phone number and I'll pull it up and we'll see what is going on."  I pull up his account and He DOES have DSL service, but Earthlink DID NOT OFFER DSL in his area, even tho it was on his account.  I get confused and ask, "Sir, did we have someone set up your equipment?"  "No."  "Did we send you equipment? (modem ect.)  "No but I got a box not that long after I got it and it's been sitting by the door ever since."  Not being able to stand it, i push the mute button and Laugh, then come back.  "Sir, how long have you been without service?"  "I got it about a year and a half ago.  I haven't been able to use it since I got it and I want my money back!"

Mute.  I check his balance and he HAD been paying 40 a month for a year and a half for DSL he never set up, we didn't offer in that area, and I didn't have the power to give him that much money.  "Sir, I believe that we have had a mix up.  It seems we do not offer DSL service in your area.  There must have been a mix up durring your sign up process.  I would refund your money, but I have to transfer you to my  manager so they can clear this up.  Thank you for calling" "WHAT THE HELL!! YOU-" Transfered to Manager.

Not sure if he got his money back.

[Richard]

Nice stories

[Hattyless]

Lol he needs to buy a new brain and a new cmomputer Rofl  that man is so so stupid lol